Unless permitted by applicable law, you must not permit any child under the age of 16 with access to our Services. We do not intentionally gather personal information from minors under the legal age range. If a minor submits personal information to EmuCast and we learn that the personal information is the information of a child under the legal age range, we will attempt to delete the information as soon as possible. If you believe that we may have any personal information of a child under the legal age range, please contact EmuCast at: firstname.lastname@example.org.
We collect information relating to you and your use of our Services from a variety of sources. Some of this information is collected directly from you and some of this information is collected from your interaction with our Services, your Company, other individuals at your Company, or from third parties. How and what information we collect about you will depend on the way that you use our Services, for example, whether you are an Administrator, User or Visitor.
(a) Information we generally collect
(b) Information specific to Administrators or Users
We may collect the following information about Administrators and Users:
(c) Information specific to Administrators
We may collect the following information about Administrators:
Data is stored in cloud services procured by EmuCast. While EmuCast does not store any voice or video data it does store meta data about communications such as who, what, when. This data is stored in the US.
(a) Security of your personal information
(b) Where your personal information is located
Our servers are based in the United States, so your personal information will generally be processed and hosted in the United States. However, as some of our offices and service providers are located outside of the United States, there may be times when your personal information may be transferred, disclosed or processed in another country, such as Australia, Ireland and the United Kingdom. For example, if you contact our support team for support or questions, any information you provide us in the support request (including personal information such as your name and email address) will be processed and hosted in Ireland by the service provider we use to manage support requests.
(c) European Union or Swiss users
If you live in the European Union, we will use the following safeguards to transfer your personal information to a country not currently deemed adequate under applicable data protection law:European Union Standard Contractual Clauses: EmuCast offers the European Union Standard Contractual Clauses (EU SCCs), also known as Model Clauses, to meet the adequacy and security requirements for our Customers that operate in the European Union, and other international transfers of information. We also use the EU SCCs when we transfer your personal information to a member of the EmuCast Group located in a country not currently deemed adequate under applicable data protection law. A copy of our standard data processing addendum, incorporating the EU SCCs, is available on request.
(a) How we use your personal information
We use your personal information for a variety of purposes. How and what information we collect about you will depend on the way that you use our Services.
(b) European Union users
When you use our Services as an Administrator,
When you use our Services as a Visitor, we process your personal information either:
When you use our Services as an Administrator, we may use your personal information to:
When you use our Services as a User, we may use your personal information to:
When you use our Services as a Visitor, we may use your personal information to:
(f) Anonymity and pseudonyms
When we disclose your personal information to third parties such as our service providers, we sign confidentiality and data processing agreements with them to ensure they maintain confidentiality and have privacy and security standards to protect your personal information.
(b) Disclosures specific to Administrators
When you use our Services as an Administrator, your personal information may be disclosed to other Administrators within your Company.
(c) Disclosures specific to Users
When you use our Services as a User, we may also disclose your personal information for the purposes of:
If you live in certain countries (for example, European Union member states) you may have rights regarding your personal information, including the right to access, correct, delete, port, limit or stop the use or disclosure of your personal information.We will respond to requests to access and correct (if necessary) your personal information as soon as possible. You have the following options when exercising your rights:
(b) Requests from Administrators and users
If you are an Administrator orUser, we collect, hold and process information about you on behalf, and under the direction, of the Customer. This information includes data uploaded to our Services by the Customer (for example, your name, email address, employment and demographic data), that you submit through our Services.
You have the following options when exercising your rights:
(a) Administrators, and Users
We retain your personal information for as long as we provide our Services to the Customer and until the Customer requests us to delete your personal information, or as needed to comply with our legal obligations, resolve disputes or enforce our legal rights. We may keep your personal information in our encrypted and archived backups for up to 90 days from the point of collection.
We will retain your personal information for as long as is necessary to provide our Services to you, or to comply with our legal obligations, resolve disputes, and enforce our legal rights.
(a) Contacting our Privacy Officer
(b) European Union complaints
UK Information Commissioner Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: +44 0303 123 1113
Fax: ++44 01625 524 510
(c) Australian Privacy Act complaints
If you live in Australia and have any complaints regarding our compliance with the Australian Privacy Act, please contact our Privacy Officer at email@example.com. However, if you are dissatisfied with our handling of your complaint, you may raise your complaint with the Office of the Australian Information Commissioner by contacting them at: https://www.oaic.gov.au/about-us/contact-us.
(a) Sensitive Personal Data
(b) Cookies and tracking technologies
We and our marketing partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests.
(c) Social media widgets
(d) Links to other websites
(f) Blog and forums
Our Websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To remove your personal information from our blog or community forum, please contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, and in such cases, we notify you and explain why we are unable to fulfill your request.
We display Customer or user testimonials and other endorsements on our Websites. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial or any other endorsement, please contact us at email@example.com.
(g) EmuCast Mobile Application
Our Mobile Application is still under development and is not publicly available.
Attention: Privacy Officer